{"id":19347,"date":"2025-12-01T19:40:35","date_gmt":"2025-12-02T00:40:35","guid":{"rendered":"https:\/\/klishis.com\/notreally\/?p=19347"},"modified":"2025-12-02T22:11:20","modified_gmt":"2025-12-03T03:11:20","slug":"error-goto-start","status":"publish","type":"post","link":"https:\/\/klishis.com\/notreally\/archives\/19347","title":{"rendered":"ERROR GOTO START"},"content":{"rendered":"<p>For more than two years after my mother died, I spent a LOT of time trying to resolve a lot of things, which included attempting to do things on the company website<sup>(A)<\/sup>, failing utterly, and then having to call customer service. <\/p>\n<p><a href=\"https:\/\/xkcd.com\/3175\/\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/imgs.xkcd.com\/comics\/website_task_flowchart.png?resize=333%2C683&#038;ssl=1\" width=\"333\" height=\"683\" alt=\"Customer service flowchart\" class=\"alignnone size-large\" \/><\/a><\/p>\n<p>I spent a lot of time wanting to throw my computer and phone into the sea.<\/p>\n<p>Especially as I <em>absolutely hate<\/em> talking on the phone.<\/p>\n<p>Unfortunately, there was an entire <em>second<\/em> flowchart that happened once I was on the phone.<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/klishis.com\/notreally\/wp-content\/uploads\/2025\/12\/TIAA-Flowchart.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/klishis.com\/notreally\/wp-content\/uploads\/2025\/12\/TIAA-Flowchart.png?resize=800%2C450&#038;ssl=1\" alt=\"TIAA Flowchart. SPOILER: Nothing works.\" width=\"800\" height=\"450\" class=\"alignnone size-large wp-image-19349\" srcset=\"https:\/\/i0.wp.com\/klishis.com\/notreally\/wp-content\/uploads\/2025\/12\/TIAA-Flowchart.png?resize=800%2C450&amp;ssl=1 800w, https:\/\/i0.wp.com\/klishis.com\/notreally\/wp-content\/uploads\/2025\/12\/TIAA-Flowchart.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/klishis.com\/notreally\/wp-content\/uploads\/2025\/12\/TIAA-Flowchart.png?resize=150%2C84&amp;ssl=1 150w, https:\/\/i0.wp.com\/klishis.com\/notreally\/wp-content\/uploads\/2025\/12\/TIAA-Flowchart.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/klishis.com\/notreally\/wp-content\/uploads\/2025\/12\/TIAA-Flowchart.png?w=1280&amp;ssl=1 1280w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>Note that &#8220;explain issue&#8221; involved having to repeatedly explain my mother died unexpectedly, and the situations I was trying to resolve were unusually complicated.<\/p>\n<p><sup>(A)<\/sup> By the company I totally mean TIAA.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For more than two years after my mother died, I spent a LOT of time trying to resolve a lot of things, which included attempting to do things on the company website(A), failing utterly, and then having to call customer service. I spent a lot of time wanting to throw my computer and phone into [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[17,1097],"tags":[],"class_list":["post-19347","post","type-post","status-publish","format-standard","hentry","category-computers-technology","category-mental-health"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pefxA-523","_links":{"self":[{"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/posts\/19347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/comments?post=19347"}],"version-history":[{"count":7,"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/posts\/19347\/revisions"}],"predecessor-version":[{"id":19357,"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/posts\/19347\/revisions\/19357"}],"wp:attachment":[{"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/media?parent=19347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/categories?post=19347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/klishis.com\/notreally\/wp-json\/wp\/v2\/tags?post=19347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}