Wednesday, February 28, 2007
The Customer Isn’t Always Right
Stomping into my office and making irate demands is not the best way to gain assistance. Being rude makes me want to make things even more difficult for you, which is most likely not the consequence you had in mind.
One person today was so bad that Derek said, “If she comes back again I’m going to get up and try to run through that (giant floor to ceiling second story) window to escape.”
My sentiments exactly.
