Here is why people hate tech support.

I received THIS announcement in my e-mail this morning.

8) REMINDER: Daylight Saving Time changes affect online calendars
Daylight Saving Time (DST) has expanded a total of four weeks to include the periods from March 11-31 and Oct. 28-Nov. 4. The Office of Information Technology has automatically updated Windows XP computers on the WVU administrative network with a patch that reflects the changed period for DST. However, some Windows XP computers not on the administrative network may still need the Microsoft patch installed manually. GroupWise and other online calendars rely on your computer’s current time and date settings. Therefore, GroupWise appointments created before the patch is installed and scheduled from March 11-31 or Oct. 28-Nov. 4 will display one hour later than the correct time after the patch is installed. BEFORE the patch is installed, print all calendars that you manage for the extended DST periods so that you will have a correct record of appointments. AFTER the patch is installed, correct the start times for all existing appointments in the extended DST periods.

Shouldn’t this have gone out BEFORE daylight savings time? Our department sent out notices about this in February.