So I’ve had it with FedEx.

We order a lot fo stuff through the mail (in fact most of my Christmas shopping was mail order) and so we get a lot of packages delivered to our house. Mostly it’s UPS and USPS that deliver, but sometimes it’s FedEx.

So how did FedEx incur my wrath? Well, they delivered a package the end of last month. I signed the tag (which I missed the first day, because it was a door tag, and I usually look for the UPS stickies) to have the package left. Which they did.

Unfortunately, they left the package behind the storm door, on a day when we had severe wind warnings the entire day, so they storm door was blown open and damaged. Michael immediately called FedEx, who said they would send someone out to look at the door and they’d get back to us.

No big deal.

Except that they never got back to us.

So last Monday I called, and was told they’d call me back that night.

No phone call Monday or Tuesday.

Wednesday I started to get mad. I called the national number, and got the local number to call. Where no one answered. For two days.

Friday I called the national number again and told the very nice person that I was starting to get irritated that no one was calling me back. They said someone would call me right back. Which they did. And told me that someone would be to my house to fix my door Friday or Saturday.

It’s now Tuesday morning and my door is still broken.

Now please understand me here. I’m not mad that it’s taking them so long to fix the door. I understand that it’s the holidays and people are incredibly busy. What makes me mad is telling me that something will be done at a certain time, and then NOT DOING IT.

If they’d have said, “I’m sorry, we’re really busy right now, we won’t have time to fix your door until after the holidays,” I would have been fine with that. I really would. I understand being busy. But don’t tell me that you’re going to do something and then not do it.

So if the door isn’t fixed tomorrow, I’m going to call the national people again and voice my displeasure.

And I’m not going to deal with FedEx ever again if I don’t have to.